Verified answer

Hello, Many users have problems with web cams. Press the designated button to turn on your camera. If you are using an external camera, use a compatible USB cable to connect the camera to the USB port of your computer.

Visit a website that allows you to test your webcam online. An example of a site you can use include http://www.ehow.com/how_8443971_test-webcam-online...

Next try this.

Click the "Allow" button from the flash player settings window. You should now see live video footage from your web camera. If you don't see live video, your web camera is not working properly.

To reinstall the drivers try this. Right click on My Computer-> Properties -> Device manager -> Imaging Devices -? Webcam. Right click on the webcam and uninstall it. This will cause the computer to reinstall the drivers and software. Restart the computer and hopefully your problem will be fixed.

Here are a list of sites that will help

.

http://download.cnet.com/windows/webcam-software/ This is free software.

http://webcamfpstest.weebly.com/

http://mailvu.com/blog/technical-assistance-for-co...

Here is a site with a very good video, it is by Dell the information is so good you should watch it, it will help you understand http://youtu.be/y0yvmJvWgKI

Hey, I enjoyed your question, I have worked as a technician most of my life, I hope I have helped you...

CompTIA A+ Certified Computer Professional

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I have the exact same laptop and I can run Star Wars The Old Republic no problem, which has better graphics than Diablo 3. No need to worry you are in the clear.